The Fellowship Hotline serves as a place to turn for every person in Israel with a problem. The people who call do not know where to turn for the help they need, and the Fellowship operators are trained to direct them to the Fellowship program, other non-profit organization, or government body that can help with their particular issue.
We received the following letter from Svitlana, who was helped in her search for medical treatments by the Hotline staff.
Dear Dan and all the Coordinators of the Fellowship Hotline!
What a joy it is that your Fellowship Hotline exists!
I worked many years for a charitable organization, therefore, I think I can give an objective assessment. Without exaggeration, the Fellowship Hotline is the Hotline of Hope, the Hotline of Support, and the Hotline of Decisions!
People who turn to you for help, not only receive competent advice, but also feel the warmth and good will. They feel that they're not alone with their problem and they know that there are people who aren't indifferent to the problems of others.
That's how it was for me as well. I had almost lost hope of receiving the treatment which I desperately needed, but which, alas, is not a part of the [National Insurance Institute] health basket.
But when I turned to the Fellowship Hotline, I was lucky enough to “meet” the wonderful Dan, who did everything possible so I could start treatment.
I thank you with all my heart!
Thank you, Fellowship friends, for making this kind of life-changing work possible!